Change - Havoc - Meltdown


Change, “to make or become different.” A simple word which can create havoc for one or thousands. One commuter boards
the train, completing this routine once again. A voice overhead announces, “Attention please! All passengers must
exit at the next stop!” Can you feel it? Increase in heart rate, flushing, and thoughts racing through your mind? It’s happening,
change.


Why does it happen? Change is frightening. Yet, change is always occurring around me. If I do not adjust, my ability to
handle situations diminishes. I can’t let panic interfere with my ability as a transit officer.

On the train, panic sets in. An announcement gives information to continue their trip, but change overpowers common sense.
As I stand on the platform ready to give directions, I hear it is my fault they will be late to work. The meltdown is real!

The meltdown displays in anger, blame, or silent stare. Though I had nothing to do with operating the train, I become the face of the organization. I am there to help, but seen as a disrupter. The daily commute interrupted, therefore the routine has become different. The organization didn’t keep commuters on their toes by stopping the train. Yet, change reveals preparation.

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